Privacy notice
Share the business problem. Keep sensitive details private.
Information you provide
The inquiry form collects your name, email address, and the general business question you enter. You may also provide your organization, preferred service, and timing. These details are used to review your request, respond, discuss fit and availability, and scope possible work.
Please do not include client names, confidential project details, restricted documents, account information, passwords, or other confidential or sensitive material. A separate agreement and an approved sharing method are needed before restricted project information is received.
How inquiries are handled
Inquiries are stored with the website's hosting services and are available through an owner-only inbox. Your form answers are not sent to an AI service for automated analysis. Sending a form does not create a consulting engagement. When a new inquiry is saved, an automatic alert is sent through Resend to keisha@lettsomeconsulting.com. The alert contains the inquiry reference and a link to the private inbox; the message and client contact details are not included in the alert email. Delivery status and retry information are retained with the inquiry. Provider acceptance does not confirm receipt in an email inbox.
Inquiries are retained as needed to respond to the request, discuss potential work, and maintain relevant business records. Use the inquiry form to request access, correction, or deletion of the information you previously submitted. Some records may need to be retained for contractual or legal obligations.
Live chat conversations
The live chat collects your name, email address, and messages so The Lettsome Firm can respond. Conversations are stored with the website hosting services and are available only in the owner inbox. When a new chat starts, or a message arrives while the team is away, an alert is sent through the configured email service to keisha@lettsomeconsulting.com; the alert contains a link to the private inbox, not the message or your contact details. If the team is online with the private inbox open, replies appear in the chat in real time. If the team is away, your message remains available for team follow-up. Chat messages are not sent to an AI service for automated analysis. They are retained as needed to respond and maintain relevant business records. A temporary token in your current browser tab lets you resume the conversation in that tab; it is not a cross-session visitor identifier.
Please do not share client or patient names, confidential business details, restricted documents, account information, passwords, or other sensitive material in chat.
Client agreements and electronic signatures
The client agreement service collects business legal name, entity type, business mailing address, signer name and title, the invited email address, typed electronic signature, and consent acknowledgments. We store the prepared scope and terms, signatures, timestamps, record digests, and a history of preparation, signing, countersigning, and access changes. These records are used to administer and document the engagement. They are not sent to an AI service for analysis.
Agreement records are stored with the website hosting services. The owner can access them through a sign-in protected workspace. Clients need their invitation link and separate code; anyone possessing both can access that agreement until access expires or is disabled. Access credentials are stored as hashes, and repeated incorrect code attempts lock the link. Possession of a link and code is not independent identity verification. Do not forward them. Client entries remain in the current browser page until submitted and are not automatically saved as drafts.
Signed records cannot be edited through this service. They are retained as needed to document the engagement and meet contractual or legal obligations. You can download your record and print or save it as PDF. Contact keisha@lettsomeconsulting.com to request a copy, discuss corrections, or request deletion; retention duties may limit deletion. Before signing, you may request a paper or separately signed agreement. This website does not collect payments. When the owner selects Send agreement, the invitation email is sent through Resend once configured. Resend processes the recipient address, project title, review link, and access code to send the message. Provider acceptance does not confirm delivery to an inbox. Signature notification emails are not sent automatically.
Technical information
Email Studio creates editable drafts in your browser. Saved templates and branding you choose to remember are stored in that browser on that device. You can export a template backup; clearing browser data removes saved items. The tool does not send emails or upload your message text or logo to the firm.
Hosting and security services may process technical request information, operational logs, and site-usage information. The form uses validation, a hidden anti-spam field, and a short-lived hashed request identifier to limit repeated submissions. It does not store your raw network address in the inquiry record.
This website does not use third-party advertising trackers. It records aggregate daily counts of public page views, site entries, discovery-call booking clicks, tool interactions, and successful result-copy actions. For source measurement, the site uses campaign labels in tagged links and, when available, the referring website's domain. Approved source, medium, campaign, and first-page labels are temporarily kept in the current browser tab so movement through the site and a submitted inquiry can be attributed to that visit. Hosting request metadata is used to estimate the visitor's country, region, and city; this estimate can be wrong, especially for VPN, mobile, and corporate connections. The site does not use GPS or store a visitor's full IP address in its activity or inquiry records. When you submit an inquiry, the source labels and approximate location are stored with it to show how prospective clients found the site. The activity metrics do not include calculator inputs, guide answers, names, email addresses, full URLs, or message contents. To show active sessions, a random browser-tab token is held in session storage and a salted hash is used temporarily by the site. A session is counted as active only while its heartbeat is received within 90 seconds; expired sessions stop appearing and are removed on later site activity or dashboard refresh. This token is not a cookie or a cross-session visitor identifier. The site does not store full referring URLs or search terms, use analytics cookies, or send this information to advertising platforms. The website respects browser Do Not Track and Global Privacy Control signals by skipping activity and live-session requests and omitting source and location labels from inquiries. Daily aggregate activity counts are kept for a rolling period of about 90 days, with older counts removed as new activity is recorded. To limit repeated requests, the service temporarily uses a salted hash of the network address and current hour; raw addresses are not stored in activity counts, and the rate-limit records expire after two hours. The interactive resources keep their answers in the current page and do not submit them automatically. You may copy a result into your own notes or choose to paste it into an inquiry; only submitting the inquiry shares that text with the firm. The hosting platform may use its own security, operational, or sign-in cookies; sign-in is used for the private owner inbox.
Links and service providers
External links lead to websites with their own privacy practices. Hosting and other service providers may process information needed to operate the site. Information handling for an agreed consulting engagement is addressed separately in the applicable agreement.
Questions
Use the inquiry form for privacy questions. Describe the request in general terms and provide an email address where you can be reached.

